Inbound and Outbound Call Services

 

 

 

 

Specialistline presents a cadre of adept agents specializing in diverse B2B and B2C sales campaigns. Whether your needs involve outbound or inbound calling services, our adaptable agents are equipped to handle tasks with finesse.

 

 

 

Our offerings encompass:

 

  • Contractual Assignments: Conducting cold calls from your designated list, adhering to your scripted message delivery, appointment scheduling, or live transfers within specified time frames.

  • Hourly Rate Teams: Access a team of agents at a cost-effective hourly rate for tasks like cold calling, inbound customer support, or technical assistance.

  • Fixed Monthly Rate Teams: Secure a team on a monthly salary basis for outbound or inbound calls, sales closures, customer support, technical aid, appointment booking, live transfers, or order processing.

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(We will appoint a dedicated Quality Assurance team/Manager to supervise their efforts and assist in establishing a monitoring framework. You can track their progress through a CRM system daily, weekly, or in real-time by updating data into a CRM/sheet.)

 

 

How It Functions:

 

  1. Initiate contact with us.

  2. Outline your specific requirements.

  3. We identify suitable candidates.

  4. You provide necessary training.

  5. Commence operations.

  6. By opting for our services, you can sidestep the intricacies of setting up an extensive infrastructure and secure a team of adept agents who reflect your brand's ethos.

  7. Connect with us via admin@specialistline.com.